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Promoting PM&R: Telling the Public About Physiatry

In Brief – As stories about back pain and physiatry continue to appear in regional and national media, the Academy’s 2003 public relations campaign is moving forward with an additional objective: to encourage members to use the many Academy resources available to them to promote their practices and raise awareness of physiatry in their own communities. This is the first of several stories which will report on the campaign’s successes, introduce new tools and tactics, and highlight existing materials and how members can use them.

To date, a total of 17 news stories – in publications including Kiplinger’s magazine and Advance for Physical Therapists – have reached more than 11 million readers and viewers with messages about physiatry and low back pain. That momentum continues to generate new stories and increased traffic to the AAPM&R Web site.

For example, online consumer health Web site HealthScout.com posted a March 2003 story on back pain and non-surgical PM&R treat­ment options. The story was picked up and posted on several other online health sites, including ABCnews.com and DrKoop.com. Consumer Reports on Health will be featuring a similar story on PM&R treatment for back pain in its June 2003 issue.

Back pain has always been one of the most popular PM&R topics among consumers, and the Academy has excellent materials available to members designed to advocate and inform patients, the public, and other health care professionals. These practice-marketing materials include brochures and slide programs on low back and neck pain.

Brochures

The brochures, Low-Back Pain Rehabilitation and Neck Pain Rehabilitation, are written for an audience that ranges from patients and health care professionals to employers and insurers. Each brochure provides information on the causes and types of low back and neck pain and describes physiatrists’ unique approach to diagnosing and treating pain. You can view the text of each brochure online at www.aapmr.org/member/market/backpain.htm and www.aapmr.org/member/market/neckpain.htm, or request free sample copies at www.aapmr.org/member/market.htm.

Dr. Joy White, an AAPM&R member in Rancho Mirage, Calif., uses the low back pain brochure to help her patients understand the possible causes of their pain and how a physiatrist can help. She finds the brochure especially helpful with her senior patients, as well as those who are dealing with back pain for the first time. She says her patients are reassured when they see that the information comes from a profes­sional medical society.

“I use the brochures to help people understand why certain tests and procedures are used,” Dr. White says. “Many people have difficulty under­standing that back pain can be caused by many different things, making it especially important that the source of the pain be diagnosed so that treat­ment can be tailored to the cause.”

She suggests brochures not only answer questions patients have, but also prompt them to ask additional questions they may not have thought of.

Dr. White, who works in a group practice with orthopedists, has provided a number of AAPM&R low back pain brochures to the practice’s spinal surgeon, who gives them to patients who do not need surgery.

Members can also place them in local health clubs and sporting goods stores and distribute them to other physicians or allied health care professionals to put in their waiting rooms.

Slide program for consumers

Another tool available to members is a slide and script program on low back pain. With 22 colored slides accompanied by a 20- to 30-minute script, the program is designed for presentation to consumer audiences.
It focuses on the PM&R approach to low back pain care and treatment, including information on the possible causes of pain and a successful treatment case study.

The slide and script program is ideal for presentation to active adults and seniors. To reach these audiences, consider approaching local fitness clubs and consumer groups to sche­dule speaking engagements. YMCA chapters across the country offer “Healthy Back” programs that provide information for members on injury rehabilitation and fitness programs. To find a YMCA in your area, visit the Y’s Web site at www.ymca.net/index.jsp. The Arthritis Foundation (www.arthritis.org) is another national organization that offers a variety of local health and information programs for consumers. Other venues for community speaking engagements include hospital outreach programs, civic health fairs, senior centers, the Kiwanis, Lions Clubs and Chambers of Commerce.

Members can download the slides and script at through this link, or can order slides at a cost of $60. 

Slide program for health care professionals

A second low back pain slide and script program is available to help members explain the benefits of PM&R care to referring health professionals such as primary care physicians, orthopedists and neurologists, and to allied health specialists such as physical and occupational therapists, nurses and speech pathologists. Opportunities to reach these audiences can be arranged through state medical societies and grand rounds programs at local hospitals.

This 52-slide presentation and script can be downloaded for free through this link, or ordered as slides at a cost of $95.

Contact us

As the public relations program moves forward, the Academy will continue to place stories about physiatry with the media and will create and offer educational practice-marketing materials to members. We’d like to know if and how you’re using Academy tools and tactics. Are there materials you like and use? Are there particular topics you would like to see covered? Do you ever speak to community groups about physiatry? If you have opinions or experiences you think might help other members communicate about physiatry, contact Joanne Constantine at the Academy office at (312) 464-9700.

Order form

Use the AAPM&R publication order form to order any of these publications, or to view all available marketing tools.

If you choose not to download the Reader to view this file, contact AAPM&R at (312) 464-9700 for instructions on requesting a form.

 

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